Contact information

Last updated: February 11, 2026

At Iskraa, we are committed to providing you with a curated and seamless shopping experience. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, we are here to help.

You can reach out to us through any of the following channels:

1. Customer Support Email

For all inquiries, including order status, product details, or technical support, please email us at:

  • Email: iskraa.in@gmail.com

  • We aim to respond to all emails within 24–48 hours during business days.

2. Registered Business Address

If you wish to reach us via mail or for legal and formal correspondence, please use the address below:

  • Address: House no 802, sec 38 a, Ground floor, Chandigarh, CH, 160036, IN

3. Business Hours

Our support team is available to assist you during the following hours:

  • Monday to Friday: 9:00 AM – 6:00 PM (IST)

  • Saturday: 10:00 AM – 2:00 PM (IST)

  • Sunday: Closed

4. Order Inquiries

When contacting us regarding an existing order, please include your Order Number (e.g., #ISK1234) in the subject line of your email to help us serve you faster.

5. Feedback

We are always looking to improve. If you have suggestions on how we can make Iskraa better for you, please don't hesitate to reach out.